Reaching Your Full Technology Potential
ELFA Magazine November/December 2019
Whether you attended this year’s operations and technology conference to gain perspective on improving client experience, develop skills around how to lead through change or network with the most impactful technology vendors in our space, this popular event—held in Chicago in September—did not disappoint.
The conference kicked off with a client experience per-session, hosted by Deb Reuben Creative, spinning client experience innovation content from the recently formed ELFA Technology Innovation Work Group. Through an interactive forum, participants learned practical ways to stay on top of their clients’ expectations in this fast-moving, ever-changing environment.
